Question 1

Can all your aluminum parts be ordered powder coated or anodized in any color?

Accepted Answer

At Wicked Fab Works, we use Prismatic powders for our powder coating services. This type of powder coating is known for its durability and resistance to wear and tear. As for the color options, there is an endless supply of colors to choose from. You can check out the color gallery from Prismatic Powders Here on their website (https://www.prismaticpowders.com/shop/powder-coating-colors)to see the range of options available. We are confident that you will find the perfect color for your project.

Question 2

What is the lead time for custom orders?

Accepted Answer

Once we receive your order, it will generally take 5-10 business days for custom fabrication or powder coating. However, this can vary depending on the complexity of the order and the availability of materials. We will keep you informed of the progress of your order and provide an estimated completion date as soon as possible. Please note that rush orders may be accommodated for an additional fee. Contact us for more information.

Question 3

Do you offer warranty or guarantees on your products?

Accepted Answer

Yes, we stand behind the quality of our work and offer a lifetime guarantee on all of our metal fabrication products. We are proud to say that all of our products are American made, ensuring the highest level of craftsmanship and durability. If you have any issues with our products, please do not hesitate to contact us and we will work to resolve any problems promptly.

Question 4

Do you make custom parts?

Accepted Answer

Yes, we make custom parts all the time. We encourage our customers to bring their creative ideas to us so we can help them solve their problems. In order to make custom parts, we need your specifications. If you are local, we would require your UTV for fitting, but if you are out of town, we would need to find a donor vehicle for fitting. At Wicked Fab Works, we are committed to providing our customers with high-quality, custom metal fabrication services that meet their unique needs.

Question 5

What type of vehicles do you make custom parts for?

Accepted Answer

At Wicked Fab Works, we specialize in creating custom parts for UTV's and other off-roading vehicles. We take pride in our ability to design and fabricate high-quality, durable parts that are tailored to meet the unique needs of our customers. If you are looking for a part that is compatible with a range of different rides, any product in our store that is labeled as "universal" will fit the bill. However, if you have a specific make and model in mind, we will be happy to work with you to create a custom solution that meets your exact specifications.

Question 6

What shipping companies do you use and do you ship internationally?

Accepted Answer

At Wicked Fab Works, we use major shipping companies such as UPS, FedEx, and USPS. Shipping prices may vary outside of the lower 48 states. We do have customers all over the world, but we handle international shipments on a case by case basis. Please contact us for more information on international shipping.

Question 7

Will I receive instructions on how to install the metal parts I purchase from Wicked Fab Works?

Accepted Answer

Yes, every product you purchase from Wicked Fab Works will come with printed instructions on how to install the part. In addition to that, we are currently in the process of developing installation videos for each of our parts to make the installation process even easier for our customers.

Question 8

Are your products made in the USA?

Accepted Answer

Yes, all of our parts are assembled in the USA. The majority of our parts are completely fabricated and assembled in the USA, ensuring quality and supporting American jobs. However, there are a few one-off parts that may come from Asia. We take great care to ensure that these parts are not made using slave labor. We believe in ethical and responsible sourcing of our materials, and we strive to support fair labor practices in all aspects of our business.

Question 9

Do you offer discounts for bulk orders or repeat customers?

Accepted Answer

We value both our new and repeat customers and strive to offer competitive pricing for all. For bulk orders, we're open to discussing discounts on a case-by-case basis, recognizing the significance of larger purchases. We also run various promotions throughout the year, including birthday discounts and special offers, exclusively for our loyal customers. For detailed information on group purchases or specific discount inquiries, please feel free to contact us directly. We're committed to providing quality service and fair pricing, ensuring a balance between rewarding loyalty and maintaining the value of our products.

Question 10

What is your return and exchange policy?

Accepted Answer

Return and Exchange Policy
At Wicked Fab Works, we aim to ensure customer satisfaction with every purchase. Here are our policies:
 • Custom Ordered Parts: Due to the personalized nature of custom ordered parts, these items are not eligible for return or exchange.
 • Standard Products: For non-custom items, we offer a 60-day return policy. Products can be returned within 60 calendar days for a full refund, provided they are in their original, undamaged packaging.
 • Damaged Products: Unfortunately, we cannot accept returns of damaged items. However, we are committed to quality and offer warranties for any quality issues with our products. If you encounter a quality issue, please contact us for assistance in resolving the matter.
For any further inquiries or specific situations, please don't hesitate to reach out to our customer service team. We're here to help make your experience with Wicked Fab Works as satisfying as possible.

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